Privacy Policy

Introduction

Interview Code Assist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

• Email address and password
• Name and profile information
• Billing and payment information
• Subscription status and preferences

Usage Data

• Screenshots and image data processed by the AI
• Feature usage statistics and patterns
• Error logs and crash reports
• Session duration and frequency of use

Technical Information

• Device type and operating system
• Application version and settings
• IP address and general location
• Browser type and version (for web interface)

How We Use Your Information

Service Provision

• Process and analyze screenshots for AI assistance
• Provide personalized coding solutions and explanations
• Maintain and improve our AI algorithms
• Manage your account and subscription

Service Improvement

• Analyze usage patterns to enhance features
• Identify and fix bugs and performance issues
• Develop new features and capabilities
• Optimize AI model performance and accuracy

Communication

• Send important service updates and notifications
• Provide customer support and technical assistance
• Share product updates and new features (optional)
• Process billing and payment communications

Data Processing and AI

Screenshot Processing

• Screenshots are processed locally on your device when possible
• Some AI processing may occur on our secure servers
• Screenshots are not permanently stored after processing
• All data transmission is encrypted using industry-standard protocols

AI Model Training

• We may use anonymized usage patterns to improve our AI models
• Personal identifying information is removed before any analysis
• You can opt out of data use for model improvement in your settings

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing or commercial purposes.

Service Providers

• Payment processors for billing and subscription management
• Cloud hosting providers for secure data storage
• Analytics services for usage insights (anonymized data only)
• Customer support platforms for assistance requests

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from law enforcement or regulatory authorities.

Data Security

Security Measures

• End-to-end encryption for data transmission
• Secure cloud infrastructure with industry-standard protections
• Regular security audits and vulnerability assessments
• Limited access controls and employee training

Data Breach Response

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the system and prevent further unauthorized access.

Your Privacy Rights

Access and Control

• View and update your account information at any time
• Download a copy of your personal data
• Request deletion of your account and associated data
• Opt out of certain data collection and processing activities

Communication Preferences

• Unsubscribe from marketing communications
• Manage notification settings for product updates
• Control how we contact you about service issues

Data Retention

Account Data

• Account information retained while your account is active
• 90-day retention period after account deletion
• Billing records retained for 7 years for tax and legal purposes

Usage Data

• Screenshots and processed content deleted immediately after processing
• Anonymized usage statistics retained indefinitely for service improvement
• Error logs and crash reports retained for 1 year

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data according to this Privacy Policy and applicable laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. The updated policy will be effective immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

• Email: assistant@interviewcodeassist.com
• Support: assistant@interviewcodeassist.com
• Data Protection Officer: assistant@interviewcodeassist.com